Total Quality Management (TQM)
This one-day (8-hour) course is designed to introduce the student to Total Quality Management. Students will learn the principles of total quality including concepts of quality, core values, and paradigms, as well as identifying customer needs including internal and external customers.
Time & Location
Date and time is TBD
The LRTC, 181 Simpson Drive, Litchfield, MI, USA
About the Event
This course is designed to introduce the student to Total Quality Management. Students will learn the principles of total quality including concepts of quality, core values, and paradigms, as well as identifying customer needs including internal and external customers. Other topics include economics of quality, TQM methodologies, and strategic quality managment.
Lunch provided. Food and drinks allowed.